Elliott Spotlight: Alexi Ojeda, Residential Production and Quality Assurance Manager

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Employee Spotlight, Questions, Roofing Company

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Elliott Spotlight: Alexi Ojeda, Residential Production and Quality Assurance Manager

Alexi started in the roofing business shortly after college working on roof repairs. With his drive, motivation and honesty, Alexi was quickly promoted to sales and then again to a management position. Alexi has become an integral part of the Elliott Roofing team.

Our team sat down with Alexi to learn a little more about him and his passion for roofing. Learn more about our Residential Production and Quality Assurance Manager below!

1. What is your role at Elliott Roofing?

I am the Residential Production and Quality Assurance Manager. It is my job to ensure the work we complete is up to Elliott Roofing’s standards and that our customers are completely satisfied with our company’s work.

2. What does your day-to-day look like?

My day consists of scheduling jobs, checking in on projects that are in progress, inspecting recently completed work and meeting with homeowners about warranty questions.

3. What are you most passionate about in your job?

I am most passionate about producing high-quality roofs and providing excellent customer service.My drive comes from seeing the results of a new or repaired roof and knowing that a family can sleep safely with one of our roofs over their heads.

4. What is your favorite part of working at Elliott Roofing?

My favorite part of working at Elliott Roofing is the people I work with.

5. What is your reason for roofing?

I enjoy when I can help a customer with something and I know they are appreciative. Sometimes you can tell a burden has been lifted for them and it makes me happy to have helped.

6. How did you get in the roofing industry?

I got into the roofing business soon after I graduated college in 2007. Right out of college, I worked as a rehab tech at Jim Thorpe Rehab, but I soon started looking around for a new job. My dad knew the founder of Elliott Roofing, Keith Elliott. Keith gave me an interview and offered me a job assisting in repairs with the opportunity to move into sales. I leaped at the opportunity, and I’ve been a part of the Elliott team ever since.

7. What keeps you busy outside of work?

My family keeps me constantly busy. I am married to my high school sweetheart, Kristina. We have two children, Olivia (7) and Wyatt (3). Other than spending time with my family, I enjoy hunting, fishing and playing in a men’s baseball league.

Not only does Alexi value his career and team, we value him too. We asked the team to share their experiences with Alexi and what role he plays in our team.

 

Alexi has been a tremendous asset to Elliott Roofing for the last ten years. He was exceptional as an estimator and has always been an outstanding team player and loyal employee to our company. His professional approach delivers the highest quality customer service and has streamlined the entire production process. Alexi is timely, consistent, dependable and honest.

 

Alexi buttons up all the loose ends. Everything from final punch list items, servicing customers after the sale and finalizing all the roofing repairs.

 

Alexi’s role takes a lot of pressure off the sales team to allow us to sell the jobs needed knowing we have Alexi to produce it. He is a quality inspector, making sure our crews are top-notch.

 

Alexi brings a calm and cool approach to the Elliott Roofing team. The team has come up with an alternate identity for Alexi, he is now ‘Alex’ when he is getting his hands dirty fixing roofs, and ‘Alexi’ when he is managing projects.

 

Alexi’s ability to work directly with our customers is unmatched and he constantly exemplifies our company mission, ‘Striving to provide quality craftsmanship, while delivering honest, friendly service.’
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