Questions, Roofing Company
Hiring a roofing company is a complex decision, whether you have been planning for a new roof or you’ve been hit by a storm. Make sure to take your time and research multiple roofing companies before investing in a new roof. Here are a few things we think are important to know when hiring a roofing contractor:
REVIEWS AND REFERENCES
In the initial stages of researching roofing contractors, check to see if they have online reviews and what previous customers said about their experience. Reviews can tell you a lot about the communication and quality of work that you can expect to see from the contractor.
If you cannot find reviews, ask the contractor if they can send you references.
LICENSING, INSURANCE AND BONDING
By Oklahoma law, a roofing contractor is required to be registered with the Construction Industries Board. Every Oklahoma licensed roofing contractor will be assigned a unique number and issued proper documentation. They should also have workers’ compensation and general liability insurance. Before considering a roofing company, be sure to ask if they have the proper licensing and insurance. You can even ask for proof of these important credentials.
You always want to see that the roofing contractor is bonded for your protection. A bond, also known as a surety bond, is a legal contract that protects one party against monetary loss if the second party fails to perform the agreed task. That means that as the owner of a property, you are protected should your roofing professional fail to fulfill the terms of the contract you agreed upon.
ESTIMATES AND CONTRACTS
It is always best to have a detailed estimate that breaks down the scope of work. When you receive an estimate from a roofing contractor, look for items such as type of shingles, shingle accessories, details referring to the included warranty and the procedure of the roof installation.
After you have looked over the estimate and have all of your questions answered, it is time to sign the contract. A reputable contractor will never make you feel pressured to sign anything until you feel comfortable.
TEAM OF PROFESSIONALS
During the roofing process, it is important that you have a clear line of communication with the roofing company. When talking to roofing contractors, ask who will be the point of contact overseeing your project. Ideally, a project manager will be assigned to your job and contact you before the job begins. The project manager should clearly explain what to expect during the construction process and share their contact information for any further questions or concerns.
BEWARE OF SCAMS
Be careful to watch for roofing scams, especially after a big storm hits your area! A few warning signs include:
- The contractor being reluctant to provide proof of insurance and licensing
- Lack of reviews or references
- The contractor asking the homeowner to sign an estimate without a clear explanation of work
- The contractor asking for payment before the project begins
- Out-of-state credentials. Hire local professionals to protect your warranty. Roofers with out-of-state credentials might leave before completing a project and will be long gone after their work is done, meaning no one will be around to address warranty issues.
At Elliott Roofing, we will always be transparent in our work and treat each customer with integrity. Call us today for a free roofing inspection and estimate!